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Privacy Policy
Elite Glow LLC FZ (referred to as “we”, “us”, or “our”) operates the website www.eliteglow.ae. We understand the importance of protecting the privacy of our users. By using our website and submitting your information through it, you (referred to as “you”, “your”, or “user”) consent to the collection, use, and disclosure of your personal information as outlined in this Privacy Policy. We will never share your information with third parties without your consent, except where required by law.
Information Collected & Received by the Site
We collect information in order to provide you with the services available on our website, improve your user experience, and communicate with you about our products and services. The information we collect depends on your interaction with the site.
For example, the information collected from users who simply navigate the site will differ from those who create an account or make a purchase. This Privacy Policy applies differently depending on your interaction with the site.
Log File and Cookie Information
Log Files
When you visit the website, our web server collects log file data, which includes:
- The date and time of your visit
- The referring address (where you came from before visiting our website)
- The type of browser and operating system you are using
- Your IP address (a unique identifier for each device connected to the internet)
These logs do not capture your email address.
Cookies
Cookies are small data files placed on your computer or device when you visit a website. These cookies allow the website to “remember” you and provide personalized experiences. We use cookies to improve user experience, such as remembering your login credentials or tracking your preferences. You can remove or disable cookies through your browser settings if you choose.
While cookies do not directly identify users, they help us understand user behavior, such as the URL visited before our website, device type, geographic location, and browsing patterns.
Personal and Business Information
When you access certain services on our site, such as making a purchase or creating an account, you may be asked to provide personally identifiable information, such as:
- Name
- Address
- Email address
- Phone number
- Payment details (credit card, bank account info)
We use this information to process your orders, provide customer service, and offer personalized experiences. While you may choose not to provide certain information, it may limit your ability to use some features of the site. By making a purchase, you consent to the use of your personal and payment information to complete transactions.
Use of Information
The personal information we collect is used for the following purposes:
- To process and fulfill your orders
- To provide customer support
- To improve our services and website functionality
- To send you promotional offers and updates (with your consent)
If you do not wish to receive marketing communications, you can opt out by emailing us at info@eliteglow.ae. Please note that it may take some time for your preferences to be updated.
Links to Third-Party Websites
Our website may contain links to third-party websites. Please be aware that we are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before submitting any personal information.
Security
We take reasonable precautions to protect your personal information from loss, misuse, and unauthorized access. Our website uses Secure Socket Layer (SSL) encryption, which is widely used to secure online transactions, ensuring that your data is transmitted safely.
However, no online data transmission is completely secure, and while we make efforts to protect your information, we cannot guarantee its absolute security.
For Users Outside the United Arab Emirates
At this time, our services are available to users only within the United Arab Emirates. If our services expand to other regions in the future, we will update this policy accordingly.
Legal Disclaimer
Our website and services are provided “as-is” and “as-available”. We are not responsible for any events outside of our control. This Privacy Policy is governed by the laws of the United Arab Emirates, and any legal disputes must be resolved within Dubai, United Arab Emirates.
Contact Information
If you have any questions about this Privacy Policy or would like to access, update, or delete your personal information, please contact us at:
Email: info@eliteglow.ae
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review it regularly. By continuing to use our site after any updates, you consent to the modified Privacy Policy.
